What is this Titling or DMV Fee?
The fee is associated with filing a lien at your state or county titling agency.
Where do I send my payments?
Please refer to your monthly statement for information about the payment methods available to you.
How can I get a payoff quote for my loan?
If you’d like a future-dated payoff quote, you can get it online anytime in your Best Egg account. Once you’re signed in, from the Personal Loan dashboard, click the Payments tab, then select “Loan payoff quote” from the pulldown menu. From there, you can choose your payoff date for up to 30 days. You can also download or print a PDF copy of your payoff quote for your records.
Once the loan is paid in full, how long will it take to receive my title?
Once the loan is paid in full the lien release process will begin. Depending on the state, you will receive the title and/or lien release letter.
What if I want to sell or trade in my car?
To sell or trade the car the loan must be paid off; if you are refinancing, the title and/or lien will be released to the new lender once the payoff is received from the lender.
Will I get a new title for my car?
Yes, you will receive the title and/or lien release confirmation.
What happens when I pay off my loan?
Once the loan is paid in full, our lien will be released, and the title and/or lien release letter is sent by mail.
What if I plan to move (in or out of state)?
As the owner of the vehicle, please visit your new local titling agency to complete registration and titling in the new state. The new state will notify us, as the lienholder, of the state change.
What happens if my car is totaled or stolen?
First, contact your insurance company to file a claim as soon as possible, then contact us to let us know. We’ll work closely with your insurance provider on a resolution.
It’s important that you continue making your loan payments while the insurance claim is being resolved. We’ll use any proceeds we receive for the vehicle to reduce your loan balance. If we get less than you owe, you’ll need to keep making your loan payments until your loan is paid in full. If we get more than you owe, we’ll refund the overage (extra money you may have paid) to you.