Make sure to double-check the autopay settings in your Best Egg portal. Please note that autopay must be enabled by 4:00 PM ET the day prior to your scheduled payment date to ensure it will process.
If a payment was never made or has been returned, you can certainly re-make it, not including the upfront payment. The upfront payment can only be made once, and it must be initiated before the enrollment window closes on the 3rd of each month at 3:30 PM ET. To make a one-time payment, please log in to your Flexible Rent portal at https://flexiblerent.bestegg.com and select “Make a Payment" from the drop-down menu. Autopay can be reviewed by selecting "Autopay Settings" from the dop-down menu as well.