If there were funds removed from your bank account twice for one payment and both payments cleared, please email any documentation of the error to FlexibleRent@Bestegg.com. We apologize for any inconvenience and are here to assist you in resolving this matter.
If your payment was attempted to be taken out twice in one week, the funds may not have been available the first time. For any payment discrepancies pertaining to the program or your payment schedule, please reach out to a Flexible Rent Specialist at 877-593-0497. We are available Monday through Friday, 8:00 am to 8:00 pm ET.