If you do not see a balance on your Best Egg resident portal, please check the payments section of the portal. This may mean that the remaining balance has already been paid. To review this information, please log in to the Best Egg Resident Portal at https://flexiblerent.bestegg.com and select "Payment History," from the drop-down menu to view all payments that have been made.
For any payment discrepancies pertaining to the program, please contact a Flexible Rent Specialist at 877-593-0497. We are available Monday through Friday, 8:00 am to 8:00 pm ET. Be sure to email any documentation of the error to Flexiblerent@Bestegg.com.