What is the Servicemembers Civil Relief Act (SCRA)?
The Servicemembers Civil Relief Act (SCRA) is a federal law that provides military personnel and eligible military dependents with protection from certain financial burdens, allowing them to devote their energy and attention to the needs of our country.
Who is eligible for SCRA benefits with Best Egg?
Servicemembers and/or their dependents who have received orders or a certified letter signed by their Commanding Officer and became active duty after they opened their loan account, may be eligible to receive SCRA benefits.
What benefits will someone receive on their Best Egg loan?
If eligible, servicemembers and/or their dependents will have their interest rate lowered to 5% for the life of the loan as of the active duty start date.
How do I request SCRA benefits from Best Egg?
Please send a copy of your current orders, or a certified letter signed by your Commanding Officer calling you to active duty, to one of the following:
- Email: veloan_assistance@mybestegg.com
- Fax: 800-616-4719
- Mail:
Best Egg
PO Box 42912
Philadelphia, PA 19101
After reviewing your documents, we’ll reach out within 1-3 business days (excluding weekends and holidays) with the result of your request, details of your benefits if eligible, or to ask any questions.