I have a credit lock/freeze with the credit bureaus. What happens next?
When you have a freeze or a lock on your credit profile, you’ll receive a notice to unlock or remove the freeze at the credit bureau before you can move forward with your application. You’ll need to contact Experian and/or Transunion to remove the freeze or lock before attempting to re-submit your application. Please note, this must be completed within 10 days of your application date or you’ll have to start a new application.