Listed out is what’s important that you know and any items that may require action. No terms are changing, and your loan will continue to be serviced by us here at Best Egg. These updates will help us improve the way we service your loan.
What’s important to know:
- There’s a new way to manage your loan online! You can now use com to view your loan information, access your account, customize payments and more. Visit: BestEgg.com, click Login, and log in under ‘I have an existing loan.’ Please stay tuned as we continue to roll out new features.
- If you use a credit monitoring tool: If you monitor your credit report through the credit bureaus or you receive identity theft alerts, you may be alerted of a change on your account with us. Please note that our trade line is changing from Best Egg/SST to Best Egg.
- Notice for customers who use an automatic bill payment service through a bank or credit union:
If you use a bank or credit union to make and schedule upcoming payments, you will need to cancel any scheduled payments with Systems and Services Technologies. Please re-enroll and schedule all payments due on or after 9/7/2019 with Best Egg to continue to have them drafted on-time.
- Our Mailing Addresses Are Changing!
NEW Payment Address:
Starting on 9/7/2019, please send your payments to:
PO Box 207865
Dallas, TX 75320-7865
NEW Overnight Address:
Starting on 9/7/2019, please overnight payments to:
Wells Fargo Lockbox
2975 Regent Blvd Ste 100
Irving, TX 75063
NEW Correspondence Address:
Starting on 9/7/2019, please send correspondences to:
PO Box 42912
Philadelphia, PA 19101
If you do not use a Bill Pay service through your financial institution or send regular mailings to our PO Boxes, no action is needed from you.
We completely understand that these changes may cause a few disruptions. Be on the lookout for more updates from us. We will try to assist you in every way we can to keep things on track. From all of us here at Best Egg, thanks for being a great customer during this time of change.
If you have any questions or concerns, do not hesitate to give us a call at 855-282-6353.