If eligible, servicemembers and/or their dependents will have their interest rate lowered to no more than 5% (Best Egg's Policy), retroactive to the start date of active duty. Any interest charged above this limit during the period of active service will be refunded in accordance with the Servicemembers Civil Relief Act (SCRA).
If you have been called to active duty and would like to request SCRA benefits, for your Best Egg Vehicle Equity loan, please send a copy of your current orders, or a certified letter signed by your Commanding Officer calling you to active duty, to one of the following:
- Email: veloan_assistance@mybestegg.com
- Fax: 800-616-4719
- Mail:
Best Egg
PO Box 42912
Philadelphia, PA 19101
After reviewing your documents, we’ll reach out within 1-3 business days (excluding weekends and holidays) with the result of your request, details of your benefits if eligible, or to ask any questions.