If your car is totaled or stolen, contact your insurance company to file a claim as soon as possible, then contact us to let us know. We’ll work closely with your insurance provider on a resolution.
It’s important that you continue making your loan payments while the insurance claim is being resolved. We’ll use any proceeds we receive for the vehicle to reduce your loan balance. If we get less than you owe, you’ll need to keep making your loan payments until your loan is paid in full. If we get more than you owe, we’ll refund the overage (extra money you may have paid) to you.