A Power of Attorney (POA) is a legal document that allows you to give someone you trust the authority to act on your behalf. This person, known as your “agent” or “attorney-in-fact”, can handle certain tasks for you—such as managing your loan, signing documents, or making decisions—depending on the permissions you give them.
For example, if you're unavailable or unable to manage your loan directly, a POA can allow someone else to make payments or speak with us on your behalf.
If a POA is required for your situation, we’ll guide you through the steps to submit the document and make sure it meets all legal requirements.