Best Egg Personal Loans

Direct Pay

• How can I check the status of my Direct Pay payments?
• What if I entered incorrect information for my Direct Pay payments?
• My Direct Payment overpaid my credit card, what happens now?
• How many Direct Pay payments can I set up?
• How long does it take to pay off my accounts using Direct Pay?
• How will my Direct Pay payments be sent?

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Refinance

• Refinance FAQs

Refer A Friend

• Refer a Friend FAQs

Secured Loan

• Looking to sell or refinance your home?
• Community States FAQ
• Secured Loan FAQ

My Account

• Can I lower my APR?
• How can I toggle between my loans?
• What happens after I pay my loan off?
• What should I expect once my loan is approved?
• How do I log in and manage my personal loan account?
• Why did you deposit less than my loan amount?

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Application Process

• When does funding of my loan occur?
• How will I know my first due date?
• How can I pay back my loan?
• What is an origination fee?
• What is a TILA?
• What does it mean to be pre-approved for a personal loan?

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Payment

• Can I set up bi-weekly payments for my loan?
• I overpaid my loan; how do I request a refund?
• What if my loan payment hasn’t posted?
• How can I view my payment history?
• I made a payment online. Why was I charged again?
• Why isn’t my payment going towards my principal balance?

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Borrower Eligibility

• Can I get another loan or refinance my current loan?
• How can I add additional funds to my current loan?
• What are the requirements to apply for a loan?
• Why do I need an email address?
• Can I be approved for more money than I requested?
• How did you get my information for this pre-approval letter?

Loan Terms

• Payment Pathways FAQ
• What are the terms of Best Egg Personal Loans?
• What's the difference between the loan interest rate and APR?
• Are there any fees associated with the loan?
• What is the origination fee?-Loan Terms
• Is this a simple interest or compound interest loan?

Documentation

• What can I send in to verify my bank account on my application?
• Will I need to submit documents to verify my information?
• How do I submit documents to complete the verification step?
• What documents do I need to provide for the application process?

Credit Bureau Reporting

• Which credit bureaus does Best Egg report to?
• When will Best Egg report my account to the credit bureaus?
• How can I dispute errors I’ve found on my credit report?
• What detail should I include in my dispute?

Safety and Security

• How can I request my information be deleted?
• How do I unsubscribe from marketing emails?
• How do you make sure my information is secure?