If you over pay your account for more than what the required monthly payment is, the extra funds will go toward paying down your loan balance.
If you accidently make a duplicate payment and need the funds returned to your checking account, you may contact us after the payment has been on the account 7 days.
Call us at 855-282-6353.
- Mon–Thu: 8:00 am–10:00 pm ET
- Fri: 8:00 am–8:00 pm ET
- Sat: 9:00 am–6:00 pm ET
Contact us via the live chat feature in your Best Egg account.
- Mon–Thu: 8:00 am–9:00 pm ET
- Fri: 9:00 am–7:00 pm ET
- Sat: 9:00 am–6:00 pm ET
Or email us at loanservicing@bestegg.com.