If you see a payment you didn’t authorize:
1. Call us immediately at 855-282-6353
- Mon–Thu: 8:00 am–10:00 pm ET
- Fri: 8:00 am–8:00 pm ET
- Sat: 9:00 am–6:00 pm ET
2. Contact us via the live chat feature in your Best Egg account.
- Mon–Thu: 8:00 am–9:00 pm ET
- Fri: 9:00 am–7:00 pm ET
- Sat: 9:00 am–6:00 pm ET
3. Or email us at loanservicing@bestegg.com.
We’ll investigate and help resolve the issue as quickly as possible.