To retry your payment if it is returned due to insufficient funds, you won’t need to do anything initially, if the funds are available within 24 hours of the first payment being returned.
- We’ll automatically retry the payment within 24 hours before marking it as unsuccessful.
- If the retry is successful, it will appear in your payment history as completed—no further action is needed.
- If the retry fails, you’ll need to log in and submit a new payment manually.
Have questions? We’re happy to help—just give us a call or connect via chat.
Call us at 855-282-6353
- Mon–Thu: 8:00 am–10:00 pm ET
- Fri: 8:00 am–8:00 pm ET
- Sat: 9:00 am–6:00 pm ET
Connect with us through our live chat feature in your Best Egg account.
- Mon–Thu: 8:00 am–9:00 pm ET
- Fri: 9:00 am–7:00 pm ET
- Sat: 9:00 am–6:00 pm ET