We stopped mailing documents because we want our customers to receive their requested documentation as quickly as possible. The best way to accomplish this is via email and/or fax. However, we will still mail statements if you have not opted in to receive estatements.
You can reach us by using one of the methods below.
Phone: Call us at 855-282-6353. We’re available Monday–Thursday 8:00 am–10:00 pm, Friday 8:00 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET.
Email: Email us at Loanservicing@bestegg.com.
Chat: Chat with a loan specialist by logging into your Best Egg account. In Chat, we’re available Monday–Thursday 8:00 am–9:00 pm ET, Friday 8:00 am–7:00 pm ET, and Saturday 9:00 am–6:00 pm ET.