To update your account information, log into your account on bestegg.com and enter your Personal Loan dashboard. Then, click "Profile" in the navigation bar. From there, you can update your address, phone, or email by clicking "Edit". Once you’re finished making updates, you’ll receive a message advising you that your edits have been made. Please allow up to 24 hours for our system to reflect your changes.
If you’re unable to successfully update your account online, or need further assistance, please feel free to give us a call at 855-282-6353.
We’re available Monday–Thursday 8:00 am–10:00 pm, Friday 8:00 am–8:00 pm, and Saturday 9:00 am–6:00 pm ET.
You can also reach us via the live chat feature in your Best Egg account. In chat, we’re available Monday through Thursday 8:00 am–9:00 pm, Friday 8:00 am–7:00 pm, and Saturday 9:00 am–6:00 pm ET.