There are several options available to make a payment on your loan.
Online: Log in anytime to your Best Egg account to make, schedule or cancel a payment. Simply navigate the Personal Loan dashboard, and then to the “Payments” tab.
Phone: Call us at 855-282-6353 to make a one-time payment. Please have your account information available. We’re available Monday–Thursday 8:00 am–10:00 pm, Friday 8:00 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET.
Text: Text 'PAYNOW' to 28448 to begin the pay-by-text process. *
***By texting ‘PAYNOW’ to 28448 you consent to receive account-related messages, like payment reminders and confirmations, to the mobile number you’ve provided to us. To opt-out reply STOP. Message and data rates may apply.
Chat: Chat with a loan specialist by logging into your Best Egg account. Please have your account information available. In Chat, we’re available Monday–Thursday 8:00 am–9:00 pm ET, Friday 8:00 am–7:00 pm ET, and Saturday 9:00 am–6:00 pm ET.
Please note: All payments received after 7:00 pm ET won’t be posted to your account until the next business day.
Automatic payments: Enrolling in Best Egg’s auto pay feature ensures your payment is made on time every month. Auto pay helps you avoid late payments, may improve your credit score, and may be less hassle overall. You can enroll or edit automatic payments by phone, chat, or go online. To self-service online, after logging in, simply navigate to the Personal Loan dashboard, then to the “Payments” tab, and select “Auto Pay” from the dropdown menu. If you need to cancel an upcoming automatic payment, please give us a call or chat with us.
Mail: Mail us a check, cashier’s check, or money order to the address below. Please include your Best Egg Account Number on the check or money order and allow 7-10 business days for your payment to reach us.
Regular mail:
Best Egg Personal Loan
PO Box 207865
Dallas, TX 75320-7865
Overnight: Please be advised that certified mail or mail with a signature requested cannot be submitted as overnight payment. When submitting your payment please include your account number on your check or money order and send it to the following address:
Wells Fargo Lockbox
Best Egg Personal Loan
Lockbox 207865
2975 Regent Blvd. Ste. 100
Irving, TX 75063
Please note: If your check, cashier’s check, or money order is not made payable to Best Egg, or is sent to an incorrect address, there may be a delay applying your payment to your account. Also, if you have multiple products with us, a separate check or money order must be submitted for each account for which you want to make payment. Please include your corresponding account number in the memo line of each check or money order.
Please keep in mind that returned payments may result in the cancellation of your automatic payments.
You can also check out the Mobile App:
Scan the QR code to download the app onto your phone.