You can change your due date online by logging in to your Best Egg account.
From the Personal Loan Dashboard, click the Payments tab, then select "Change due date" from the pulldown menu. From there, choose any date from the 1st-26th by using the calendar shown and click "Next". Once selected, you can click to confirm your due date change or cancel to return to the previous page.
When you confirm the change, a confirmation window will show you and your next payment date and amount. If you're enrolled in auto pay, this window will confirm your auto pay details. Please allow up to 24 hours for your new payment due date to be reflected on your loan amount.
Important note: Not all accounts are eligible for a due date change at any given time and can only be changed twice over the life of your loan.
Keep in mind: Due dates can only be moved forward—not earlier than your current due date. In some cases, the new due date may take effect in the current month if requested early enough, but often, changes will apply to your next billing cycle.
For example, if your current due date is 09/20, you can’t move it to 09/10, but you may be able to move it to later in September or to a date in October, depending on the timing of your request.
To change your due date, your account must meet several criteria, including being current on all payments and certain requirements related to the timing of the due date change request. If you believe you are eligible to change your due date and are unable to do so online, please reach out over the phone, by email, or through our chat service for assistance.
Phone: Give us a call at 855-282-6353. We’re available Monday–Thursday 8:00 am–10:00 pm, Friday 8:00 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET.
Email: Email us at Loanservicing@bestegg.com.
Chat: Chat with a loan specialist by logging in to your Best Egg account. We’re available Monday–Thursday 8:00 am–9:00 pm ET, Friday 8:00 am–7:00 pm ET, and Saturday 9:00 am–6:00 pm ET.