There are several ways you can make changes to your auto pay.
The simplest way is to login to your Best Egg account. From the Personal Loan dashboard, navigate to the “Payments” tab, and select “Auto pay” from the drop-down menu. From there, click “Edit Auto pay”, and you’ll be free to edit your payment amount, date, and bank account information.
Next, click to review auto pay and then confirm your changes. You’re all set! If you’d like to view your updated information, you can navigate back to your auto pay enrollment, and your updated auto pay information will be displayed there.
Mobile App:
Scan the QR code to download the app onto your phone.
Don’t want to go online to change or cancel your automatic payments? Feel free to give us a call at 855-282-6353. We’re available Monday–Thursday from 8:00 am–10:00 pm, Friday from 8:00 am–8:00 pm, and Saturday from 9:00 am–6:00 pm ET.
You can also reach us via the live chat feature in your Best Egg account Monday–Thursday 8:00 am–9:00 pm, Friday 8:00 am–7:00 pm, and Saturday 9:00 am–6:00 pm ET.