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Frequently Asked Questions
Answers to some of the most common questions about Best Egg products.
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Best Egg Help Center
Best Egg Financial Health
Best Egg Financial Health
Protecting Yourself
Is my information safe?
Does Best Egg give my personal information to anyone?
How can I prevent/protect myself from fraud?
How can I dispute inaccuracies and errors on my credit report?
A data breach just happened! How do I protect myself?
Credit Lock and Credit Freeze FAQ
Credit Score FAQs
How do I improve my credit score?
Why has my credit score changed?
Why are VantageScore® credit scores different from FICO® scores?
Why are the scores from my bank and Best Egg different?
What factors affect my credit score?
What’s a good credit score?
Best Egg Financial Health FAQs
What is Money Manager?
What is Best Egg Financial Health?
How do I unenroll from Best Egg Financial Health?
What happened to Credit Health?
General Financial Health FAQ
Soft Vs. Hard Inquiries
How can I improve my financial health?
What's the difference between a soft inquiry and a hard inquiry?
Score Simulator
How does the Credit Score Simulator work?
How long do score changes usually last?
Are these changes guaranteed?
What if I make more than one important change at once?
What scoring model is the Credit Score Simulator based on?
Understanding Decline Reasons
My credit score is too low to get approved for credit or to get the rate I want. What can I do to improve this?
I was declined for credit due to delinquencies.
I was declined for credit for having too much monthly debt compared to my income.